FAQ

When are you Open?

Our opening hours are currently restricted. “Click & Collect” sessions run from 10.00 am to 12 noon on Mondays and Fridays. “Limited Browsing” is available from 2 pm – 4 pm on Mondays, Wednesdays and Fridays.

What is “Limited Browsing”?

Limited browsing is our current reduced service designed to keep the browsing experience safe during coronavirus. You are able to enter the library to browse and select books but there are some restrictions in operation:

  • Face coverings must be worn
  • You’ll be asked for a name and contact number for “Test and Trace”
  • Children are not currently allowed in
  • Social distancing zone markings and a one-way system are in operation
  • There are no soft furnishings, seats, newspapers or magazines
  • You should sanitise your hands before entering or handling books

What services do you provide?

  • Book Loan (Adults and Children)
  • Click & Collect service
  • Public computers, internet, printing, scanning, photocopying
  • Replacement Hearing Aid Batteries
  • In-library bookshop
    The following services are currently suspended due to coronavirus
  • Coffee morning
  • Book club
  • Knit and Natter group
  • Newspapers and periodicals
  • Evening talks, cinema
  • Children’s activities: fun time, story time, chatterbooks, crafts, code club

Is Greenhill Library part of the Sheffield Library system?

Yes! We are an “associate” library of Sheffield City Libraries. This means, for example, that you can reserve books at Greenhill that are held by other Sheffield libraries and we can get them for you. [ Due to coronavirus, inter-library holds are not currently available ]

What are “Yellow Sticker” books?

Our yellow sticker books are part of our book loan stock. They are made up largely from donated books, plus others purchased through grants or other funds. They are “private” to Greenhill Library and are not part of the council’s book stock. They are identified by a round yellow sticker and must be checked out and in at the front desk; you cannot use the automatic machines.

Can I reserve books?

Not at the moment. In “normal” times, you can reserve books from the council’s book stock, including books from any other library in the Sheffield library system, but inter-library transfers are not currently available. You cannot reserve yellow sticker books.

Do you have any paid staff?

We have one part-time paid worker responsible for setting up our new branch library in Lowedges. She is funded for a fixed-term contract of 2 years. Apart from that, the library is run entirely by volunteers.

How do I become a library member?

Just come in to the library with at least one form of address ID. You’ll be asked to fill in a simple form with your details and you’ll be issued with a library card. You can start borrowing books straight away. Library membership is free.

Is there a minimum age for joining the library?

No, you can have a library card from the day you are born! However if you’re under 16 you’ll need a signature from a parent or guardian.

How is the library financed?

The library is funded through a combination of a grant from the council, occasional smaller grants and awards, and our own fundraising.

How can I get involved?

If you’re interested in becoming a volunteer, just call in at the library and talk to us. You’ll be asked to complete a volunteer application form. You can find out more about volunteering and apply online, on our volunteering page.

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Alternatively you can submit questions and comments using this form and we’ll try to respond or pass them on to the most appropriate person